Step one · First impression

Make every surface unmistakably yours.

Confirm the name, color and logo customers will see. You can revise these later in Brand Studio.

Use a secure URL or upload JPEG, PNG, WebP or GIF.
Customer Studio preview

Your studio

Your concierge and customer Studio will carry this identity.

Step two · Studio voice

Teach the concierge how you actually serve.

Answer in your own words. AI will organize your answers into an editable draft—it will not save or publish anything.

Step three · Voice shortcut

Choose what gets your assistant’s attention.

The wake phrase is optional and stays scoped to this studio. Always-listening is off until you explicitly enable it on a supported browser.

The assistant will listen for exact word boundaries.
Microphone testing is one-shot. Browser speech recognition may use your browser vendor’s speech service. No audio is stored by Vectiform.

Step four · Ground truth

Give the concierge something real to recommend.

Add a clear tray photo or use the sample. AI suggestions wait for your approval before they become active inventory.

Open full Intake

Step five · Proof before launch

See the concierge through a shopper’s eyes.

Run five common questions. Each answer shows whether it came from inventory or an approved studio policy.

Setup complete

Your studio now speaks with one voice.

Brand, concierge rules, wake preference and inventory grounding are connected. You can revise every choice from Brand Studio.

Customer experience ready

Your concierge is grounded in approved stock and policies, with human escalation when it cannot answer reliably.